Peningkatan Mutu Transportasi Umum Dalam Pelayanan Publik dan Mengurangi Angka Kemacetan yang Disebabkan Banyaknya Kendaraan Pribadi di Indonesia

Abstract

Public transportation is a type of public transportation that is used by large groups of people. Public transportation in Indonesia is very diverse, it has even spread to online transportation. With this diversity of public transportation, it should be possible to reduce existing congestion which is a scourge in several regions in Indonesia. But unfortunately, there are still many people who prefer private modes of transportation. Why did this happen? In this article, we will discuss what things make people reluctant to use public transportation and prefer private transportation. The method used is qualitative, with data collection and adjustment techniques based on the correlation of sources with the topic in this research. The government hopes that the results of this research will be successful can implement relevant policies and help with the problem of imbalance between the amount of public transportation and the number of passengers by increasing the number of fleets.  There are results and findings, namely that there are several policies that can be implemented to deal with the influx of passengers, but there are impacts and obstacles in implementing these policies.  So the government considers it necessary to require a survey to make public transportation more comfortable.